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Food delivery · Case study

FastMove

A connected food-delivery suite: restaurant portal, driver app, and customer app.

FastMove

The company

FastMove operates in the food delivery space, where expectations are high and the margin for error is small.

FastMove wanted to own their delivery experience end to end instead of renting it from a marketplace. That meant three connected products sharing one backend and one live map.

The problem they faced

Three different users - restaurants, drivers, and customers - all needed real-time, reliable coordination, with live tracking that never lied.

Left unsolved, this capped growth and added friction for the team and their customers alike - which is what prompted them to look for a partner who could fix it properly.

Why they came to Ecomsy

After comparing several agencies, FastMove chose Ecomsy for our senior, end-to-end team - one group handling strategy, design, development, and QA - and our track record of shipping food delivery products that actually perform in production.

The challenges we had to solve

  • Meeting ambitious goals in food delivery without blowing the budget or the timeline.
  • Building something secure, reliable, and ready for real-world load from day one.
  • Keeping the experience simple for end users while handling real complexity underneath.
  • Making sure the FastMove team could own, run, and extend the product after launch.

The options we weighed

We mapped a few possible directions together: an off-the-shelf platform, a lightly customised template, or a purpose-built solution. Off-the-shelf was fast but too rigid for what FastMove needed; a template would have saved time upfront but cost far more later. We weighed cost, speed, control, and long-term flexibility side by side.

What we chose - and why

We chose a purpose-built approach on a modern Flutter stack - the option that best balanced time-to-market with the control and scalability FastMove needed. It let us tailor every part of the experience while keeping the codebase clean and easy to extend.

Our approach

How we solved it

Working in milestones, we built and shipped the core of the product, then layered in the details:

  • Customer app with live order tracking and ETAs
  • Driver app with optimised routing and earnings
  • Restaurant portal for menus, orders, and analytics
  • A real-time engine keeping all three perfectly in sync
  • Dispatch logic that assigns the right driver automatically

The results

3
connected apps
18 min
avg delivery
35%
repeat orders
“Three apps, one seamless system. Deliveries have never run smoother.” - COO, FastMove

The impact

Today, FastMove delivers measurable results - 3 connected apps and counting - with a solid technical foundation and a partner to keep improving it. The problem that once held them back is now a strength they can build on.

What the client says

Bilal AhmedBA
★★★★★

“Three apps, one seamless system. Our deliveries have never run smoother and our drivers love the routing.”

Bilal Ahmed
COO, FastMove

Technology

FlutterNode.jsWebSocketsMongoDBGoogle MapsAWS
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